Using the Scientific Method to Solve Operational Problems
A3 Thinking is a foundational Lean skill that is critical for effective improvement work. It engages the learner in methodically and logically approaching problem solving, with a goal of creating a concrete, actionable plan for achieving goals. A3 Thinking has been instrumental in helping the UCSF Health leaders advance our Lean transformation, and has become a standard practice in our organization.
Practicing the use of the A3 fosters communication among stakeholders, alignment to strategic goals, and buy-in around counter measures to a problem. The A3 functions as a tool for change management, project management, human development, and knowledge sharing.
During this valuable 2 day learning experience, participants will apply A3 Thinking skills to a meaningful problem in their work areas. They will also practice coaching others in enhancing good thinking skills.
The A3 Thinking workshop consists of two-days of learning and practice, and a one-hour session of coaching, over a six week period.
Through instruction, small group discussions and exercises, workshop participants will:
Explain the requirements of sound A3 thinking and management following progressive stages of learning.
Recognize the thought process behind the various sections of the A3 template.
Practice coaching for improvement and use feedback from peers and faculty.
Develop all the sections of the A3 for an organizational problem.
$150 will be recharged to your department to cover the cost of the book and room rental for this workshop.
Managing to Learn by John Shook
Read the book before the first day of training
Please pick up your book at 350 Parnassus, Suite 501 – A3 Thinking Lab